Union Biolabs

Disclaimer: All research products are intended strictly for Research Use Only (RUO) and are not for human or animal consumption. Disclaimer: All research products are intended strictly for Research Use Only (RUO) and are not for human or animal consumption.

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Privacy and cookies

Last updated: 26 October 2026

This notice explains what personal data Union Biolabs collects when you visit this website or place an order, why we use it, who we share it with and the choices you have. For any question, or to use your rights, email contact@unionbiolabs.com.

What we collect

  • Order details: name, delivery and billing address, email address, phone number and the items you order.
  • Account details, if you create an account: login email, saved addresses and order history.
  • Messages you send us through the contact form, email or WhatsApp.
  • Payment confirmations from our payment providers. We never see or store your full card details or bank login.
  • Technical data such as IP address, browser type and pages visited, collected through essential cookies and, only if you agree, analytics and advertising cookies.

Why we use it

  • To process, dispatch and deliver your order and handle returns (to perform our contract with you).
  • To keep accounting and tax records (legal obligation).
  • To keep the website secure and prevent fraud (our legitimate interests).
  • If you enter your email at checkout but do not complete the order, we may send a reminder about your basket (our legitimate interests). Reply to that email or contact us to stop these reminders.
  • To send our newsletter, only if you subscribe. You can unsubscribe at any time.
  • To measure how the website and our adverts perform, only if you accept analytics or advertising cookies.

Who we share it with

  • Delivery companies, to deliver your order.
  • Payment providers (open banking and card payments), to take payment.
  • Website hosting, email and IT service providers, who process data on our behalf.
  • Google (Analytics and Ads), only if you accept those cookies.

We do not sell your personal data.

International transfers

Some of these providers store or process data outside the UK. Where they do, the transfer is covered by UK adequacy regulations or contract terms approved for that purpose.

How long we keep it

  • Order and accounting records: 6 years, as UK tax law requires.
  • Account details: until you ask us to close your account.
  • Newsletter subscription: until you unsubscribe.
  • Contact messages: as long as needed to deal with your enquiry.

Cookies

Essential cookies make the basket, checkout, login, security and the research-use confirmation work and are always on. Analytics and advertising cookies (Google Analytics and Google Ads) are set only if you accept them in the cookie banner, and you can change your choice at any time from the banner’s settings.

Your rights

You can ask to see, correct or delete your personal data, to restrict or object to how we use it, to receive a copy in a portable format, and to withdraw consent at any time. Email contact@unionbiolabs.com and we will reply within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this notice

We will update this page if the way we use personal data changes. The date at the top shows the latest version.

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Research Use Only

Please confirm you are buying our products strictly for laboratory research use (RUO), not for human or animal consumption.

No, I don't